Description:
This course is designed to develop the fundamental skills of those working in the field of marketing and related jobs in the financial industry. This course is designed to develop the fundamental skills of those working in the marketing field and related jobs in the financial industry.
Description:
This course is designed to develop customer care through explaining how to manage conflicts, and use the communication effectively whether verbal or non-verbal, and how to influence the customer through our response whether face to face or via telephone call, all this is inseparable of reinforcement of Employee loyalty that would result in better performance level that would lead to Customer Loyalty.
Description:
This course is designed to develop the selling skills through identifying the customer profile, needs, wants and life cycle, It also emphasizes the principles of cross-selling and upselling.